VERTICAL
23/12/2024
Your competitor answers DMs at midnight. You don't.
AI replies to every DM in 60 seconds, books consultations, and chases no-shows. Built for aesthetic clinics across the UK and US.
Healthcare
Aesthetics
Services
AI Lead Automation
Category
UK + USA Aesthetic Clinics
Client
Built for med spas and aesthetic clinics across the UK and US
The Reality — Inquiries reaching out, nobody reaching back.
79% of potential patients abandon when booking is too hard. The next Morpheus8 inquiry will come in at 11pm — and nobody will answer. £15,000 a month in lost revenue, sitting in unread Instagram DMs and abandoned booking forms.
Ghosted DMs
£15,000/MO
Inquiry comes in at 10pm about Botox pricing. Your front desk closed at 6pm. By morning, they've messaged three other clinics. They book with whoever replied first — usually not you.
Drop-Offs at Booking
The booking form is too long. Confirmation arrives too late. The deposit link doesn't work on mobile. Every friction point is a lost £400-1,500 consultation.
The Bottleneck — Aesthetic decisions happen at midnight.
Patients research treatments in bed. They DM at 11pm after a glass of wine. They abandon when the booking flow takes more than 90 seconds. You can't staff that timezone. But your competitor is using AI that does. That's why their calendar is full and yours has gaps.
The Math
18X ROI
100 inquiries a month at industry-standard 15% consult-conversion = £12,000. With AI follow-up at 38% conversion = £30,400. Difference: £18,400/mo recovered. EXELVO cost: £997/mo. 18x ROI from leads you're already paying for.
The System — Every DM, every form, every consult.
One system that answers DMs in 60 seconds, qualifies treatment interest, books the consultation, collects the deposit, and reactivates lapsed patients when their last treatment is due for a refresh.
DM to Deposit
60 SEC
Instagram DM, website form, WhatsApp — answered in 60 seconds with treatment info, pricing guidance, and a deposit-collected booking link. Before they message your competitor. No-shows chased automatically. January's missed consultation gets a "your Botox is due for a refresh" message in March. Personalised. On-brand. On time.
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How We Work?